Barb Jay is a Registered Massage Therapist that has worked both as a massage therapist and in the massage therapy education industry for over 20 years. She is an experienced instructor, clinical supervisor, program manager administrator and developer of massage therapy curriculum.  As a CMTCA Certified Advisor, and experienced CMTCA Surveyor, Barb is passionate about helping schools strive toward excellence while working to facilitate and advance the accreditation of massage therapy programs across Canada.   



Bianca graduated in 2000 from West Coast College of Massage Therapy with a diploma in massage therapy and has been practicing massage therapy in British Columbia since.  She also has a Bachelor of Heath Science Degree and a certificate of Provincial Instructor Diploma Program. In 2018 Bianca became certified as a CMTCA Surveyor and Advisor.

Bianca began a massage practice in 2000 and a few years later, partnered in creating a wellness clinic called a Wellness Centre. Running the clinic for several years gave her the opportunity to work along-side many skilled, passionate practitioners and learn a great deal about an interdisciplinary approach to health care and business management.

In 2006, Bianca began teaching at Vancouver College of Massage Therapy, an accredited school for massage therapy. Working at this college she had the opportunity to teach courses, supervise clinic and write curriculum.  After a few years of teaching she developed the part-time massage program and was the coordinator for this program.  In 2012 she was appointed program director of VCMT.  As the director she was directly involved with overseeing curriculum, management of the school and the accreditation process with PCTIA (currently PTIB) and the CMTBC.  Currently Bianca is the Administrator/Operations Manager of an independent elementary school in BC and works part time as an RMT, while also doing contract work for CMTBC.

Bianca is passionate about the success of the massage therapy profession, and as such has been involved with Quality Assurance Committee at the College of Massage Therapy of BC and currently a member of the CMTBC’s Finance and Audit Committee.  She also does contract work with the CMTBC for prior learning assessment for applicants coming to BC wishing to pursue the CMTBC’s registration exams and has worked as a subject matter expert for the CMTBC in an accreditation review for a BC college offering a massage therapy program.



Blake received his degree in Kinesiology from the University of Western Ontario in 1992. In 1996 he became a member of the College of Massage Therapists of Ontario. Subsequently, he has completed a Master of Science degree and has been involved with teaching in the Massage field over the past three decades. Having worked for three massage colleges, Blake has performed a variety of tasks from classroom instruction to school administration, curriculum development, and has obtained an in depth understanding of the educational needs of the profession. As a full time educator, he continues to adapt to the changing needs of the educational and regulatory environment.

His thoughtful and detailed approach to undertakings allows him the benefit of thorough analysis and timely execution of any project. The collaborative approach that Blake has developed over the years of working with various educational teams, enables a collegial and open working relationship.



Bio coming soon.



Debbie Wilcox is a registered massage therapist practicing and teaching in Toronto, Ontario.  Throughout her career, Debbie has been an active participant in the profession.  Debbie served nine years as a Director in the professional association and she is currently a surveyor for the CMTCA.  Debbie looks forward to working with schools in her role as an advisor to support them in their journey through the accreditation process.



Chandra Kastern is a Massage Therapist originally hailing from Northwestern Ontario who is currently living and practicing in Alberta.  Keenly interested in advancing the profession of Massage Therapy in Canada, over the years Chandra has made solid contributions to the profession through her time as the President of the Massage Therapist Association of Alberta (MTAA), Chair of the Transitional Steering Committee for Massage Therapy Regulation in Alberta, Chair of the Canadian Massage Therapist Alliance (CMTA) and Secretary of the Canadian Council of Massage Therapy Schools (CCMTS).  Outside of working in a collaborative, multi-disciplinary practice setting, Chandra has spent significant time supervising, teaching, item writing, curriculum building, developing programming and administrating in private and public institutions that offer Massage Therapy education.  Being passionate about quality Massage Therapy care and high standards in Massage Therapy education is what led Chandra to becoming a Canadian Massage Therapy Council for Accreditation Surveyor and a Certified Accreditation Advisor.



Cheryl Russell-Julien President of Hands on Practical Solutions brings with her over 28 years’ experience in post-secondary education. Cheryl has held senior positions as the Curriculum Manager and then as Director of Health Care for one of the largest Private Career Colleges in Canada. She played an active role in several successful healthcare, legal program accreditations and site visits across Canada. She actively participates as a curriculum reviewer with the Canadian Addiction Counsellors Certification Federation education review committee.  Cheryl also serves as an external advisor to the Board of Directors of Career Colleges Ontario, is a  Board Member of the Ontario Dental Assistants Association and has been selected to be a Public Appointee Board member to the Leeds Grenville & Lanark District Health Unit.

Successful accreditation is a process, not an event. It is a comprehensive network of oversight for continuous quality improvement, measurement and monitoring. Such a systematic approach begins with thorough knowledge of each standard, the various methodologies for meeting standards, and the measures that demonstrate standard attainment. As a CMTCA Surveyor and Advisor, Cheryl understands the importance and value that accreditation brings to Massage Therapy programs and the profession. She will advise programs in their efforts to organize, mobilize, measure, report, and adjust for continued success regardless of the stage in the accreditation process.



Jeanette has a great passion for creating a culture of quality, and systematizing processes of compliance.  She has the skills and experience to assess and provide a superb overview of an establishments performance though critical document review.  Jeanette understands that no single approach is right for every program, high quality guidance and consultation will be offered every step along the way throughout the accreditation preparation.  Her experience in curriculum planning, mapping, and policy development, will identify gaps and help plot best solutions to save time and cost.  Jeanette’s core values of integrity, and professionalism will build a strong and successful team ensuring continued success. 

Jeanette’s educational background includes a Bachelor of Science, Diploma in Massage Therapy, and a Teacher Training certificate.  With nineteen years experience as a French professor in a Massage Therapy program, she possesses a wide knowledge of higher education management.  Best practices and championing the latest methodologies in the field of massage therapy come from over twenty years of expertise as a registered massage therapist in Ontario. 



Lori Copeland is a registered massage therapist practicing in London, Ontario.  Lori has been involved in massage therapy education since 1997 and was coordinator of a massage therapy program for seven years learning the administrative roles as well as developing curriculum.  Lori has been a part of National Accreditation Planning Committee and is also a surveyor for the Canadian Massage Therapy Council for Accreditation. Her passion for quality education has led Lori to become a consultant to help facilitate and support massage therapy programs through accreditation preparation.



Mike Horne has been a practicing massage therapist since graduating from ICT Northumberland College in 2000.  Currently he is teaching at Mount Royal University for the massage therapy diploma program and was part of the curriculum restructure back in 2012.  Mike had the pleasure of being a lead instructor at 2 of the prominent national private career colleges for massage therapy since 2003, these being ICT schools and CCMH (Canadian College of Massage Therapy).  During his time with CCMH at their Foothills campus, part of his responsibilities was to ensure the then new Interjurisdicital Competency profile was embedded in the course curriculum and outlines, this would ensure that the program would be meeting the new national standards laid out by the regulators.  Also while at CCMH he was tasked with restructuring the 1000 hour program to ensure clarity of the reduced scope and learning outcomes for that.  With his varied past employment and professional affiliations he is currently the Vice Chair for the MTAA (Massage Therapists Association of Alberta) as well as sitting on the Transitional Council for the College of Massage Therapist of Alberta; he is a surveyor for the CMTCA (Canadian Massage Therapy council for Accreditation) and a Certified Advisor for the CMTCA.   



Rebecca began her journey in the field of massage therapy 17 years ago after graduating from the Canadian College of Natural Medicine in Bedford, Nova Scotia. Over the subsequent years she has practiced in several provinces in various practice environments. In 2005, she moved to Calgary Alberta, where she runs her private practice, focusing on empowerment of clients with chronic conditions.

When she moved to Alberta, Rebecca expanded her career by including teaching to the mix, first at Foothills College of Massage Therapy and later, Mount Royal University (MRU).  Her roles at MRU have included curriculum development, course creation, and practical/theory classroom instruction. She became inspired by massage therapy education, as she has travelled throughout her decade and a half in the classroom. This inspiration has reestablished a love of learning and the development of a growth mindset, which has led her to continue her own education in Educational Psychology at Athabasca University.

In Alberta, Rebecca became involved in the local and provincial massage therapy communities. Through this involvement, she became increasingly aware of the need for regulation of the massage therapy profession in the province. Not being one to sit on the sidelines, Rebecca served on the board of the Massage Therapy Association of Alberta (MTAA) and is currently the vice president position of Alberta Support Council for Massage Therapy (ASCMT).

In the past year, Rebecca has added massage therapy school accreditation to her repertoire. As a surveyor for the accreditation process with the Canadian Massage Therapy Council for Accreditation (CMTCA), she has the opportunity to make a lasting impact on the education of massage therapists.   As well as being a surveyor, Rebecca is approved to be an independent advisor to massage therapy schools preparing for the accreditation process.  Both new adventures serve to underscore Rebecca’s commitment to massage therapy. 



Yvette Maxwell is a Massage Therapist and Learning Facilitator with over 20 years of experience in both the academic and business aspects of the profession.  Her passion for education, varied teaching methodologies and continual work on curriculum improvement within Massage Therapy programs allows for a diverse lens into program standards and strategies for growth.   As a previous clinic owner, Yvette has gained skills that also lend well to assisting organizations pursue effective communication and project management for the achievement of success.

Currently working on her Masters of Arts Degree in Education, Yvette has gained a deeper understanding of the knowledge and skills needed for individuals to function in various positions of educational leadership.  She believes in positive change and the creation of an engaging work environment to foster a team approach for both student and program success.   She looks forward to assisting academic institutions with the Accreditation process through the performance of a needs analysis at multiple program levels to align human capital with the goals and visions of an organization.